2020 NATP National Conference Announcement

The National Office staff and Board of Directors, in close collaboration with the Grand Hyatt in San Antonio, have determined that the in-person 2020 National Conference & Expo will be canceled. As you might expect, this decision is made due to public health and safety concerns related to the COVID-19 pandemic.

While we are disappointed that we won’t be enjoying our yearly gathering of education and friendship, we are pleased to announce that TaxCon 2020 is bringing you 39 sessions and the chance to earn more than 55 CPE. We’re building this online experience with many of the same features you love about in-person events; you’ll interact with speakers, attendees and even exhibitors live throughout the event.

If you've already registered for our National Conference, please check your email for information regarding transferring a part of your fee to another event or receive a full refund. If you prefer, you can also contact our Member Services team at 800-558-3402, ext. 3, or at natp@natptax.com to receive a refund. Please allow 2 weeks for transfers and refunds to be processed. Starting June 15, we will automatically fully refund anyone who hasn’t responded to the survey or contacted Member Services directly.

FAQ Regarding Our Cancellation

How will I be refunded my Conference fees? Do I need to call or email?

You should have received an email that includes additional information regarding our new virtual event as well as a link to a survey where you can indicate how you would like your cancellation handled. We hope that you will consider transferring your fees to TaxCon 2020 or another event! Any remaining credit may be refunded or applied to other options. This survey will be the most efficient way to have your Conference fee reapplied or refunded.

If you prefer, you can also contact our Member Services team at 800-558-3402, ext. 3, or at natp@natptax.com to receive a refund. Please allow 2 weeks for transfers and refunds to be processed. Starting June 15, we will automatically fully refund anyone who hasn’t responded to the survey or contacted Member Services directly.

Will I receive a refund for the Chapter tours, city tours and guest passes or recorded Conference sessions?

Yes.

If I purchased the recorded Conference sessions, does that mean I will have access to your virtual event?

No, TaxCon is a separate event. If you purchased the recorded conference sessions, they will be refunded with the rest of your Conference fee.

How can I cancel my hotel room reservation?

The hotel has automatically cancel room reservations that were booked using the NATP group code the week of May 18. If your reservation did not include the code, please contact the hotel directly to cancel your reservation at 210-224-1234.

Will Conference take place in San Antonio in the future?

We plan to host a future event in San Antonio in 2023. Stay tuned!

Will you still be collecting money for the local Conference charity?

Yes! If you are able to contribute, we’re excited to continue working with The Children’s Shelter in San Antonio. We plan to have a silent auction and a live lightning raffle that occurs during the TaxCon 2020 event.