NATP Research Service
NATP's Research Staff is Specially Trained to Help You With Any Federal Tax QuestionMost callers want answers to specific questions on tax returns or interpretations of new laws. Some already know the answer and just want verification, while others want guidance on where to look for clarification on what they are reading. We can provide just what you're looking for. Research Service Hours- Extended 2009 Tax Season Hours
- February
- Monday - Wednesday: 8:00 a.m. to 6:00 p.m.
- Thursday and Friday: 8:00 a.m. to 5:00 p.m.
- March
- Monday - Wednesday: 8:00 a.m. to 6:00 p.m.
- Thursday and Friday: 8:00 a.m. to 5:00 p.m.
- Saturdays: 9:00 a.m. to 1:00 p.m.
- April
- Monday - Friday: 8:00 a.m. to 6:00 p.m.
- Saturday, April 4 and 11: 9:00 a.m. to 1:00 p.m.
- Memorial Day through Labor Day
- Monday through Friday - 8:30 a.m. to 4:00 p.m. CST
- Labor Day through Memorial Day
- Monday through Friday - 8:30 a.m. to 5:00 p.m. CST,
How to Use the Research Service- Call NATP's toll-free line at 800.558.3402, ext. 2. For better service, please have your question summarized in advance.
- To send questions over the Internet, use the convenient form on our website or e-mail the question directly to research@natptax.com.
- Questions can also be mailed or faxed to 800.839.0001.
- Be sure to include your name, member number (if applicable), and preference for the type of response desired.
- If a question is answered over the telephone and you would like written follow-up documentation, please let the research specialist know.
- If a question is not answered over the telephone, the question will be researched and the answer mailed, e-mailed, or faxed to you, usually within three business days.
- If extensive research is required, an additional charge may apply. You will be given an option before proceeding.
Charges for 2009Each member is entitled to one FREE research answer per calendar year as a member benefit. Note: Billing is per answer, not per call. - After the initial question, a $25.00 per answer charge applies for NATP members.
- Nonmembers are charged $53.00 per answer.
State Tax QuestionsMany NATP members have volunteered to assist fellow members with state income tax questions. For a listing of volunteers, go to the Members Only section. Testimonials"I'm tickled to death to have this service [Research] available. I only use it about 20 times a year, but I think the fees are reasonable and I'd rather pay for an accurate answer." MP, New Philadelphia, OH "Thank you for the excellent job you did on medical expense [deductions] for a special needs daughter. You made my life simpler and easier. Thank you. It is because of people like you that I'm glad I'm a member of NATP. Thanks again." DH, Menlo Park, CA "I have benefited from NATP's tax research capabilities for over 15 years. I particularly like the fact that complex questions may be discussed at group meetings to get the best thinking and advice." "Finally, I found it financially beneficial to use NATP because they could get an answer quickly, allowing me to spend time on other client needs." WM, Jacksonville, FL "I have taken on large and small tax projects with confidence, knowing NATP tax research is only a phone call away. It has made me fearless. I do not have to spend time researching a difficult question where the NATP staff does that for me. I take that research and have a tremendous head start on a project by saving time, especially during tax season. If I am in the field with a client, I have a tax department at my disposal, plus it is an 800 number. I have built a successful practice with the confidence that my knowledge of the tax law is confirmed, and having other experienced tax professionals on hand to discuss various scenarios, is and has been, invaluable. NATP research is an awesome tool and resource for the professional tax person." PS, Huntington, NY.
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