Each member is entitled to one FREE research answer per calendar year as a member benefit. After the first free question, a $30 per answer charge applies for NATP members.
Nonmembers are charged $60 per answer.
Billing is per answer, not per call. Follow-up questions will be billed at the above rates if asked after 30 days or more from the original question completion date. Follow-up questions are clarifications of the original question and do not require further research or documentation.
If a question is not answered over the telephone, the question will be researched and the answer mailed, e-mailed or faxed to you, usually within three business days, excluding the day it is received by NATP.
If extensive research is required, an additional charge may apply. You will be given an option before proceeding.