When you register for a webinar, you'll receive an email with instructions on how to access the course. Please make sure that your e-mail program is set to allow e-mail messages from registrations@natptax.com and learn@natptax.com. If you do not receive a confirmation with the links to the Webinar within 1 hour of registering, please contact Member Services at 800.558.3402, ext. 3.
During the webinar, you can submit questions electronically. We try to answer as many questions as we can but cannot promise we will get to all of them. Also, the instructor will prompt you to answer polling questions throughout the webinar using your computer. To receive CPE credit, you must be logged in to the webinar for the appropriate amount of time and answer at least 70% of the polling questions. Don't worry-- there aren't any right or wrong answers!
When you’ve met the CPE requirements for the webinar, you will receive an email directing you to the Tax Education Center to retrieve your certificate of completion. You will receive this email within one week of the attending the webinar.
No cancellations or refunds are provided. For more information regarding refund, complaint and/or program cancellation policies, please contact our Member Services Department at 800.558.3402, ext. 3.
CPE credits are available for most live webinars for CPAs, EAs, RTRPs (and RTRP exam candidates), CFP® practitioners and CTEC. CPE details are listed on each registration page and can also be found here.